Complete Business Phone System

Our cloud based hosted PBX solution has all the features that a small or medium business needs.


  • RingCentral Office is the #1 cloud based office phone system that eliminates expensive on-premise equipment, provides Plug&Ring™ ready IP phones and delivers enterprise-class functionality.

    • More power than a traditional office phone system
    • One unified system for multiple office locations and mobile employees
    • Unparalleled ease of use – simple touch interface
    • No PBX equipment to buy or expertise needed
    • Ultimate mobility and access from anywhere online, or from your smartphone or tablet
    • No risk – reliable service with 24×7 technical support
  • Use just one number for both voice and fax communication. Our cloud hosted PBX will automatically handle the call correctly – and save you money!

  • Choose a toll-free number that’s right for you—a standard toll-free number (866, 877, and 888), or a true 1-800 number. RingCentral Office also includes one dedicated toll-free number you can use for Internet fax. Each line includes one direct local number. Choose one or multiple area codes that make sense for your business and get unlimited* calls and faxes with your local numbers.

  • Forget plastic cards or lengthy PINs—make calls with RingCentral. Simply dial your company’s RingCentral number, log in, and dial out—it’s convenient and cost-effective. You also display your company name and number as your Caller ID.

  • Get low, competitive international long distance rates and do business globally.

  • Drive more traffic with RingMe, an embedded button for your website and email signatures. It lets visitors reach your business with a single click. Take advantage of RingMe as part of your subscription plan at no additional cost.

  • As your Authorized RingCentral Dealer, Hughes Macworks offers a convenient phone system administration service. With this optional service, you can focus on running your business and let us take care of network monitoring, adding or moving employees, updating greetings and routing rules, or changing office phones.

Phone System for Business - Virtual PBX

Call Management

  • Use your Auto Attendant to greet callers and route them to any employee, any department, or any phone in the world. Customize the greeting for your company. For example, press 1 for sales, press 2 for customer support, press 3 for shipping information … When a customer calls, play an announcement, take a voicemail, or ring office, mobile, or home phone numbers in any order. The choice is yours.

  • Configure the way callers reach individual extensions. Direct callers to extensions, alternate phone numbers, and voicemail based on date and time, date range and callers’ phone numbers, as well as the number they dial (if you have more than one).

  • Designate a group of employees to answer calls for departments such as sales or billing. Calls to that department will be placed on hold until one of the department members can take the call. Use music on hold to entertain customers while they wait. Accommodate local and satellite offices and employees—wherever they are—with a flexible extension structure. Accept faxes and use answering rules to block, screen, and route calls through an easy-to-use interface.

  • Reinforce your brand by playing music and messages to callers while they wait. Custom professional studio recordings are available.

  • Provide a list of departments and employees to callers, accessible by first or last name.

  • From your desk phone you can see who’s available, already on a call, holding or has a call ringing. Presence monitoring across devices (desk phones, RingCentral Softphone and smartphones) is a RingCentral exclusive feature and gives you an edge in connecting inbound callers with employees and reducing hold times and hang-ups. Transfer calls with speed and certainty to your office team and remote workers.

  • Have your RingCentral auto-receptionist announce incoming callers’ names with the option to accept, reject, or send them to voicemail. You can also block calls.

  • Manage your RingCentral voice and fax messages with Visual Voicemail in your online account, the Call Controller™ desktop application, or the RingCentral app for mobile devices. Return calls, delete messages, and more—all with a single click.

  • Take voicemails with advanced features like greetings, multiple delivery options, and alerts. Retrieve voice messages online or have them delivered to you by email. Play them on your PC speakers or listen to them over the phone.

  • Dial internal extension numbers to connect with coworkers quickly, no matter where they’re physically located. It works from any RingCentral Office phone, softphone, or Mobile App.

  • Forward calls from your RingCentral number to your mobile, home, or office phones. You can also use call forwarding to direct calls to employees, partners, and departments around the country.

  • Transfer calls to any extension in your company, or to any 10-digit number outside your business phone system.

  • Park calls in the cloud and retrieve from any phone in your business. Park up to 50 calls simultaneously – both inbound and outbound calls.

  • See who’s calling you before you answer the phone with Inbound Caller ID. When you make calls, customize which number you want the recipient to see on their display by using Outbound Caller ID.

  • Press *69 to quickly return your most recent incoming call (the Caller ID number of your most recent incoming phone call must be available to use this feature).

  • Record calls from any device used to take or make calls on your RingCentral system, even your mobile phone.

  • A record of your calls and faxes is stored in your online account. You’ll see who called, the phone number they called from, the time and date they called, and the duration of the call.

Auto Attendant & Call Forwarding

Presence & Call Screening

Voicemail Management & Notifications

Faxing & SMS Texting

  • Send and receive faxes by email, online, from Microsoft Office®, and even your mobile device. RingCentral Office includes free fax software to electronically sign and edit faxes. No fax machine or dedicated line required.

  • Every extension can take voice calls and faxes; no need for a separate fax number. Even if you’re on the phone, you’ll still receive your fax messages. Messages can be delivered as email attachments, or stored securely in your account. Get instant notifications whenever you receive an incoming fax. Receive a fax and RingCentral will notify you by text message, email, or Softphone.

  • Receive faxes as PDF email attachments, or in your Mobile App on iPhone, iPad, Android, or BlackBerry.

  • You can preview and print faxes, design custom cover sheets, and annotate and sign your faxes electronically.

  • Connect your existing fax machine to your RingCentral service with an analog adapter.

  • Use your one business number for voice, fax and text messages. Send and receive 160-character messages to and from RingCentral extensions or 10-digit local numbers. Message colleagues, clients, and department groups. Recipients can reply via Business SMS or their native SMS. Text seamlessly across smartphones and tablets and receive push notifications.

Online Faxing

Business SMS Text Messaging


  • A single conference bridge for easy access and use. Each user gets their own host and participant access code so you and your team can hold conferences whenever you want.

  • Every user can host a conference, with up to 1000 attendees. Main conference number is available in US. In-country dial-in number is available for use in over 30 countries.

  • Use your IP desk phone while in office. Use your softphone or mobile phone (iPhone or Android) while on the go.

  • Invite lets you send email invitations to participants with just one click. As a host, you can mute participants, get caller count, record conferences, and much more.

Business Conference Calls

Ring Central Mobile Apps

  • Take complete control of your office phone system — directly from your iPhone, Android, or Blackberry. Only RingCentral gives you full control to set up, manage, and access your office phone system from your smartphone.

    Change your call handling rules, your voicemail greetings, even add users, from wherever you are. Access your calls, voice messages, and faxes while on the go. Download the RingCentral app for your smartphone for FREE. It’s the perfect companion to your RingCentral hosted PBX office phone service.

    • Manage your entire RingCentral office phone system from your mobile phone.
    • Show your RingCentral business number as your Caller ID when you make calls from your smartphone.
    • Receive, view, and forward internet faxes right from your smartphone.
    • Make VoIP calls over Wi-Fi or 3G on your iPhone and Android without using minutes from your wireless carrier plan.
    • Access your company directory separately from your personal contacts.
    • Receive inbound VoIP calls on Android.

iPhone and Android Smart Phones


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